Returns & Refunds
Returns and Cancellations
We want you to love every piece from Daisy's Coastal Boutique. Should something not fit, you can return it under the following conditions.
Statutory Right of Withdrawal (14 Days)
As a consumer in the EU, you have the statutory right to cancel your order within 14 days without giving any reason. The period begins on the day you received the goods. You may examine the item as you would in a shop — trying it on is therefore no problem.
To exercise your right of withdrawal, simply inform us of your decision by email at info@daisyscoastalboutique.us (ideally including your order number).
Our Extended Return Period: 30 Days
We go beyond the legal minimum: you have 30 days from receipt of the goods to send them back. For smooth processing, we ask that you return the item in its original condition with tags if possible. This request does not limit your statutory right of withdrawal within the first 14 days.
Exceptions
For hygiene reasons, underwear and swimwear are excluded from return if the hygiene seal has been removed.
Reduced items (Sale) can also be returned — your statutory right of withdrawal applies regardless of the price.
Damaged or Incorrect Items
We check every order carefully before shipping. Should you nevertheless receive a damaged, faulty, or incorrect item, please contact us within 48 hours of receipt with a photo — we will provide a free replacement or refund.
How to Return an Item
Write us an email at info@daisyscoastalboutique.us with: your full name, your order number, the reason for the return, and (in case of damage) a photo. We will then contact you with the next steps. Please do not send anything back before we have confirmed a return address to you.
Refunds
As soon as we have received and checked your return, we will refund the purchase price (including the original standard shipping costs) within 14 days via your original payment method.
Questions?
We are happy to help. 📧 info@daisyscoastalboutique.us